An Analog Voice Logger, logs
the call channelled through an analog trunk line or its
extension in addition to keeping track of the caller Id, call
duration and other such details. The logger is capable of
monitoring and recording trunk-side, extension-side or both
sides voice.
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Now, Xtend offers the facility to choose between a USB-based or
voice card based analog voice logger. USB-based analog loggers
are developed and supported by Xtend whereas analog voice cards
manufactured by Ai-Logix are used in Voice card based Xtend
Voice Loggers.
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Xtend’s specialization in cutting edge technology, ensures the
recording of trunk lines or extensions alone or a combination of
both. A pictorial representation of trunk side monitoring of the
Xtend Voice Logger is depicted below.
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Connecting Xtend Voice Logger at the Trunk Line Side
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According to the requirements, you can connect the voice logger
to the system and monitor any analog (trunk or extension side)
line. For logging extensions, Xtend Voice Logger has to be
connected as shown below.
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Connecting Xtend Voice Logger to Monitor
EPABX Extensions
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Just like the other models of Xtend, analog model is also a
passive logger that does not tamper with the voice quality or
the signalling system. Again, no change is required in the
existing system configuration to install this model of the
logging system.
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Apart from hardware, Xtend Voice Logging Solution software needs
to be loaded to generate the reports and details of logging. For
the same, we require an ordinary PC with 2+ GHz processor
capability and atleast 80GB hard disk storage space to store the
voice logs. Windows XP Professional/2000/2003 Server operating
system with a minimum of 512 MB RAM is required for proper
functioning of the system. A CD/DVD writer avails to store
backups whereas a Network Interface Card serves to access
remotely the browser-based interface.
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